The purpose of this Regulation is to establish the terms and conditions governing the operation of the water supply network under the jurisdiction of the Municipal Water Supply and Sewage Enterprise of the Municipality of Rhodes (DEYAR).

1. The Municipal Water Supply and Sewerage Enterprise of the Municipality of Rhodes (DEVAR) owns the water supply networks located in its area of responsibility and is responsible for their design, construction, maintenance, exploitation, administration and operation, in accordance with Law 1069/80, as it is in force at any time. 2. DEVAR provides water for water supply. 3. For the purposes of the provisions of this Regulation, “Owner” is considered to be the person who, during his transaction with DEVAR, declares that he is the owner, minor owner or usufructuary of the watered property, providing the necessary evidence and supporting documents and simultaneously assuming all the consequences arising from the declaration of this capacity, vis-à-vis DEVAR. The owner signs the Water Supply Contract (Consumer Contract) with DEVAR. DEYAR, upon submission of the application, is not obliged to examine the validity of the evidence and other supporting documents of ownership nor the existence or non-existence of any claims thereon. The water supply of the property does not constitute evidence of ownership in favor of the “owner”. DEYAR, in parallel with the Consumer Contract with the declared owner, may sign a Consumer Contract with the tenant of the property. The tenant who signs a Consumer Contract with DEYAR is liable and accountable to DEYAR, for his acts or omissions, until the termination of his Contract. The owner is liable and accountable to DEYAR, for his acts or omissions for as long as his Contract remains active. 4. “Water user” or “Consumer”, for the provisions of this Regulation, is the person who uses the water provided by DEYAR and has signed a Consumer Agreement. 5. DEYAR provides water suitable for domestic use. The use of this water for special industrial or other technical purposes is the responsibility of the water user. If there are special requirements for this use, the water user proceeds with the appropriate special techniques and devices to the desired improvement. DEYAR has no responsibility, nor is it obliged to compensate for any damage caused by the unsuitability of the water provided for this special use. 6. Each water user is entitled to consume any quantity of water subject to the limitations of this Regulation and those that may be established in the future by relevant decisions of the Board of Directors of DEYAR. 7. DEYAR has the right, when the water is not sufficient, to proceed to partial interruptions of the supply to the network or to provide water at certain hours at its discretion. It may also set a maximum consumption limit for domestic or other use. 8. If for any reason there is a need for continuous water supply, the water consumer must ensure it by storing water in a tank or in any other appropriate way. 9. In cases of damage or repair of DEYAR’s facilities, it is possible to cause a drop in pressure or even interruption of the water supply. DEYAR has no responsibility for any damage that may be caused to machinery or other facilities by this event, nor is it obliged to pay compensation. DEYAR is also not responsible for any damage that may be caused to private facilities by the increase in water pressure from zero to the normal level, after the re-operation of the water supply network. 10. DEYAR is not obliged to satisfy demands for large instantaneous peak consumption within twenty-four hours. The quantity of water supplied is distributed approximately evenly within twenty-four hours and the water consumer must ensure the required peak quantity, through a water balancing – storage tank or other suitable device. 11. No water supply will be provided to buildings if, after an inspection, it is determined that their rainwater is drained into the sewage network. In the case of properties that are supplied with water, DEYAR will interrupt their water supply. 12. Water consumers are obliged to comply with the terms of this Water Supply Network Regulation and the relevant decisions of the Board of Directors of DEYAR. In case of non-compliance, DEYAR may interrupt the water supply or impose the fine provided for in each case, the amount of which is determined by decision of its Board of Directors. If there is a recurrence, the metering device is removed for a period of up to three months, following a decision of the Board of Directors. The interruption of the supply or the removal of the metering device does not exempt the water consumer from his financial and other obligations to DEYAR and in particular from the obligation to pay the value of the minimum charge limit.

The water supply network pipelines are categorized into transmission pipelines (external aqueducts) and distribution pipelines, which are further divided into central and secondary distribution feeders.

  • Transmission or external aqueduct pipelines are pipelines that transport water from the water intake sources to the distribution tanks.
  • Internal aqueduct pipelines or distribution pipelines are pipelines that transport water from distribution tanks to the points of consumption.
  • Central distribution feeder conductors are distribution network conductors with a nominal diameter equal to or greater than 200 mm.
  • Secondary distribution feeder conductors are distribution network conductors with a nominal diameter of less than 200 mm.

1. In order to connect a property to the water supply network, DEYAR constructs a “branch” of the network from the distribution pipeline to the location of the metering devices serving the property. The property owner is required to advance the cost of its construction. In addition to the necessary part of the branch pipe, the water supply branch includes the water supply stop valve and the collector (collector) for the installation of the metering devices or, if necessary, the manhole for their installation. The water supply junction – and the metering devices installed in it – belongs to DEYAR and is intended to be used permanently for the water supply of the property for which it was constructed, even if its ownership changes and it is not transferred for the water supply of another property, even if it belongs to the same owner. For this reason, DEYAR is responsible for maintaining and repairing damage to the water supply branch. 2. Branches are normally installed perpendicular to the pipeline feeding them and end at the collector (collector) for the installation of the metering devices. The collector shall be located within the property it serves and as close as possible to the street line or to a special structure as specified in Article 7 of these Regulations. The property owner shall be required to protect the collector and ensure smooth and unobstructed access to it by DEYAP crews for maintenance, repair, inspection or metering purposes. 3. Branches are divided into: a) Common water supply branches up to 1 ½” inch diameter (≤DN40mm), used for general use, such as residences, offices, shops and other small facilities. (b) In special water supply branches with a diameter greater than 1 ½” inches (>DN40mm), used for special use properties such as hospitals, military units, factories, manufacturing plants, educational and other public utilities, tourist and agricultural facilities and other similar facilities. (c) On public fire mains with a diameter greater than or equal to 2 inches (≥DN50mm), used only by the fire department for fire suppression and the needs of the DEFRA. The use of a fire branch for water supply is absolutely prohibited and its connection to internal plumbing is illegal and evidence of water theft. d) On construction site branches granted for construction site water supply. The installation of such branches requires the submission of a building permit, certified by the planning department for a construction site branch water supply. Construction site water branches shall be granted after financial settlement of their installation, shall be temporary and shall have a maximum duration as stated in the Planning Department’s approval of their granting. If, during this period, the construction of the building has not been completed, a construction site branch may be extended for the same period of time upon application by the owner accompanied by a copy of the building permit showing the extension of its validity. After the completion of the construction works, the owner is obliged to submit to DEYAP the necessary documents and convert his water supply to a common or special branch. If it is determined that a property is supplied with water through a construction site branch after the completion of its construction works or the expiry of the period of time for which the approval was granted, DEYAR may immediately interrupt the water supply.

By modification of a water supply branch, we mean the transfer, alteration, relocation, displacement, elevation or lowering of the crossing level of the branch.

  1. DEYAR may proceed to modify the branching, either at the request of the owner if this is technically feasible, or on its own initiative when it is deemed necessary for the proper operation of its network and to address a potential health risk.
  2. When the performance of the above work is done at the request of the owner, the procedure set out in Article 9 of these Regulations shall be followed.
  3. When the execution of the above work is done by DEYAR on its own initiative, the owner is obliged to accept it by adjusting the internal plumbing of his property accordingly and to connect it to the new location of the branch at his own risk and expense. DEYAR is not liable if the negligence of the owner or the technician employed, causes a water supply interruption to his property or any other damage, as long as DEYAR has notified the water user at least two days before the day of execution of the modification.
  4. The works for the modification of the branch, as well as for the installation of a new one, is done by DEYAR according to the specific provisions of the relevant articles of this Regulation.
  5. Temporary branch circuits/junctions placed away from the property for direct service to areas that do not have a complete distribution network cannot be transferred. In case a distribution pipeline is placed in front of the property, a new branch is constructed at the request of the owner or on DEYAR’s own initiative in its final location, i.e. on the front of the property. The cost of constructing this new fork for off-plan properties shall be borne by the owner. In cases where the owner refuses to pay, the charge may be included in the water bill.

  1. To measure water consumption, DEYAR installs a separate metering device for each water user, which connects the property’s main line to the internal plumbing of the water user. The measuring device shall include the water meter, the return valve and the isolating valve of the internal hydraulic system of the water receiver. The metering device shall be installed at the request and expense of the owner. The owner pays a maintenance – replacement fee for the metering device, the amount of which is decided by the Board of Directors of the Company and is included in the water consumption bill.
  2. The metering devices are placed on collectors inside the property they serve, close to the street main line. The owner is obliged to maintain and keep the devices in good condition and is responsible for any deterioration or damage caused to the collector, the metering devices and the branch in general, due to his own negligence or fault or that of a third party added by him.
  3. In apartment buildings, in every apartment, shop, office, warehouse, etc. and, in general, to each part of the water-supplied property with a distinct use, there shall be a compulsory metering device. The connection of two or more distinct parts of the same property, or two or more properties with the same metering device is deviant from the rules, is subject to a fine (Article 22(4)) and DEYAR is entitled to shut off the water supply and remove the metering device until the connections are legally arranged.
  4. Exceptionally, in cases of existing old buildings, where for technical reasons it is not possible to separate the internal plumbing installations, the Board of Directors of DEYAR may decide to allow the water supply of two or more distinct parts of the same property, or two or more properties through a common metering device. The water consumption recorded in the common water meter will be distributed among the consumers (water recipients) at their own risk.
  5. DEYAR has the right to check the metering devices and in particular the water meters at any time and to replace them with others, even of a different system, or to add water meters for auxiliary control.
  6. Interference with the metering device and especially with the water meter by the water user or anyone acting on their behalf, is considered as an intention to steal water and the water user is subject to a water theft fine, the amount of which is determined by decision of the Board of Directors of DEYAR.
  7. The water user must notify DEYAR in any case that he/she detects anomalies in the operation of the water meter, otherwise he/she is obliged to pay the value of the consumption recorded. If the water meter stops working, the water consumption will be calculated for the entire period of inactivity. The basis for the calculation is the approximate average consumption during the period of operation, compared to the consumption of the corresponding period of the previous year.

  1. The choice of the location of the collector within the water-supplied properties near the street line or in a suitable location within the street line is made in consultation with the owner and DEYAR. The costs of this construction are borne exclusively by the owner who is obliged to ensure the accessibility of these areas. DEYAR has the right to place the water meters within a special structure constructed by the property owner at his own expense, in accordance with an approved plan given to the water user by the appropriate Department. The site shall be located in a ground floor area, so that there is no risk of flooding with water or sewer effluent, which may cause a risk of water contamination and damage to public health. Where the metering devices are installed in a water manhole, the manhole shall be placed on the sidewalk in front of the property. The terms, conditions and technical specifications for the installation of meters within the special structure are defined and modified by decision of the Board of DEYAR. It is also forbidden to place any kind of sewage drainage pipes at a distance of less than one metre (1 m) from the branch pipe and the collector of the metering devices.
  2. Exceptionally, in cases of building complexes, it is possible to construct different branches and place the metering devices in more than one location, for independent and easier water supply to the buildings of the complex, according to the specifications set by DEYAR upon request of the manufacturer or the owner.
  3. It is advisable to protect the collectors with the metering devices from extreme weather conditions inside a cabinet or building recess that will be constructed by the owner, and which will not prevent access to the service.
  4. The personnel of DEYAR in charge of checking the readings of the water meters, monitoring the networks or generally performing any work on the water supply, are entitled to access the water supply property unhindered, in the area where the metering devices are installed. The water user is obliged to provide all necessary assistance to the staff for the execution of the assigned work. In case of refusal, the water supply to the property will be immediately suspended by decision of the General Director of the DEYAR.

  1. Internal Plumbing Water Supply Installations are all plumbing installations of the property (cold and hot water) that are located after the internal coupling (fitting) of the metering device, towards the property side, or for large diameter metering devices, after the internal flange (seal) towards the property side.
  2. The owner is responsible for the construction and maintenance of the Internal Plumbing Installations. DEYAR is responsible for the maintenance of its facilities, up to their limit, as described here above.
  3. The water user is responsible for the maintenance of the area where the metering device collector is located. This area must always be kept clean and accessible to ensure that the DEYAR staff can easily perform maintenance and take meter readings. If the area is not accessible, DEYAR sets a deadline for the responsible party to uncover it, and if the deadline passes without action, the water supply to the property will be discontinued. If the water user fails to uncover the area and it is not possible to take the reading of the water meter, the consumption will be estimated by the responsible DEYAR staff based on previous readings. The water user is not entitled to dispute the readings, except in the case where, after uncovering the water meter, it is found it recorded fewer cubic meters than estimated.
  4. The internal plumbing of the property is protected by an isolation switch (tap), which is part of the metering device. At the same time, the DEYAR water supply network must be protected by a non-return valve against water returns from the internal hydraulic installation. The non-return valve is also part of the measuring device.
  5. The internal plumbing of the water-supplied property shall pass through common areas. The passage of any internal plumbing from a foreign property to the property receiving water does not obligate DEYAR to shut off the water supply.
  6. The internal plumbing installations and the devices and materials used must comply with the applicable Technical Instructions of the Technical Chamber and the relevant provisions of the legislation in force. In any case, however, they shall be constructed with pipes suitable for the distribution of drinking water, capable of withstanding a continuous operating pressure of up to 10 atmospheres. In the event of an increase in the normal pressure limit within the network, this shall be communicated to the water customers in good time so that they can take the necessary measures to adapt their internal installations to the new pressure.
  7. The direct connection of pressure-boosting pumping machines to the DEYAR water supply network is prohibited and punishable by a fine equal to half the fine for water theft. Their use is permitted with the mediation of a storage container (tank) in which the branch of the property flows freely, to avoid water contamination and damage to the DEYAR facilities. The insertion of a switch or check valve shall not be considered to break the connection and secure the DEYAR facilities. The cost of repairing damage due to the return of hot water from either boilers or water heaters, is borne by the responsible owner. In this case, DEYAR has the right to cut off the water supply.
  8. It is absolutely forbidden and punishable by a fine equal to the fine for water theft, the supply of internal plumbing installations fed from the water supply network of DEYAR, from different branches or by branching from any other water supply source or with fire hydrants, even if they are interposed check valves or switches. In this case, DEYAR has the right to cut off the water supply.
  9. It is prohibited and punishable by a fine equal to the water theft fine to ground the electrical installations of the property on the plumbing, even if the location of the water meter is bridged. The DEYAR network does not ensure metallic continuity since the pipes and other components are largely not made of conductive material. The owners are solely and personally responsible for compliance with this prohibition for any accidents caused to DEYAR staff or third parties, as well as for any damage caused to DEYAR’s facilities by their non-compliance. Any damage that may be caused to the DEYAR premises by this prohibited grounding method is the responsibility of the owner. The relevant repair costs shall be charged to him. Until the removal of the above, DEYAR will cut off the water supply.
  10. The owners of the properties and those who use in any way the underground building spaces are responsible for the waterproofing of their perimeter walls and medial elements from flooding possibly due to leaks in the water supply network. To this end, they are required to take appropriate measures to protect themselves, such as sealing and installing an automatic suction pump. In addition, those who use underground shops are obliged to place the goods and various objects on shelves at least 30 cm from the floor and the surrounding walls and in any case to keep an automatic suction pump.
  11. The internal plumbing of properties should be maintained by the plumbers and any leaks should be repaired in a timely manner. In the event that due to neglected maintenance or delayed repair of the plumbing installations, either unnecessary water consumption or damage or nuisance to third parties is caused, DEYAR has the right to interrupt the water supply to the property in any appropriate way.
  12. DEYAR has the right to require the water user to provide evidence or to provide legal assurances and/or guarantees for the above.

DEYAR undertakes the connection of the internal plumbing of the water supply installations of the water recipient’s property to the water supply network for the supply of drinking water, with the following procedure and conditions:

    1. In cases where the property is located on a road through which a Sewage network passes, previous connection to it is a prerequisite for the connection of the property to the water supply network, for reasons of environmental protection.
    2. For the connection of the property to the water supply network, the owner submits an application to DEYAR, accompanied by the relevant documents. The application and supporting documents are checked by the service, the necessary checks and inspections are made and a budget of the connection costs is prepared, in accordance with the manner and prices determined by this Regulation and the relevant decisions of the Board of Directors of DEYAR. Immediately after the approval of the budget, the interested party is invited to advance the cost of the connection and settle any debts owed to DEYAR from other causes. If the applicant does not proceed to settle the estimated cost within 6 months from the approval date, it is considered that they wish to cancel their application, and it will be filed. After the six-month period has passed, a new application is required for the property’s connection to the water supply network.
    3. The connection to the water supply network is carried out by DEYAR after the approved cost has been paid in full.
    4. After the payment of the estimated cost as outlined in the previous paragraph, DEYAR will construct the branch from its network to the property. DEYAR has the exclusive right to determine the location of the branch, while the applicant’s suggestion is advisory and will only be followed if technically feasible and only if it does not impose additional burden on DEYAR.
    5. In the case of water supply to large residential complexes or military camps, where a private network is installed before the consumption meters, DEYAR has the right to install an additional central water meter at the property boundary of the water users, in order to monitor potential losses within the internal network, which will be charged to the shared expenses of the users, following notification by DEYAR.
    6. Before any connection to the water supply network, DEYAR has the right to carry out an inspection of the internal hydraulic installations of the building, to verify whether they are constructed in accordance with this regulation, with the blueprints it issues and the Technical Directive of the Technical Chamber of Greece “TOTEE 2411/1986 – Installations in buildings and plots: Hot and cold water distribution networks”, as applicable. If it is found that the installations are defective, DEYAR is entitled not to proceed with the connection to the water supply network until the repair or modification by the owner.
    7. After the connection of the internal installations to the water supply network, DEYAR undertakes to provide the water user with sanitary water based on the tariff in force at any given time and the water user pays the water consumption bill issued by DEYAR.
    8. If, after the connection, the consumption exceeds the safety limit of the corresponding water meter, DEYAR has the right to intervene ex officio and perform the necessary regarding the appropriate diameter modifications for the installation of a new water meter. The cost of the conversion shall be borne by the owner who shall also be liable to pay the warranty difference if required. In large-diameter supplies that have a consumption lower than the minimum required for the specifications of the meter, DEYAR has the right to intervene and install, at the owner’s expense, a water meter of a smaller diameter, suitable for the consumption.

In case of execution of municipal or public works or water supply for temporary installations of various activities, a temporary connection to the water supply network may be requested, with a request accompanied by: α) A brief description of the activity. b) A certificate from the developer or a temporary installation permit. The applicant shall pay the estimated cost of connection, the cost of the metering device and a financial guarantee of temporary connection, the amount of which shall be determined by decision of the DEYAR Board of Directors. This category also includes service connections for moored vessels. This guarantee shall be returned after the completion of the project or activity and the beneficiary’s request, provided that all financial obligations towards DEYAR are settled. If fifteen (15) days elapse from the completion of the project or activity and the beneficiary does not take the above actions, the guarantee is forfeited in favor of DEYAR which at the same time disconnects the temporary connection. If the developer declares that he wishes to maintain it to serve the project, then, at his expense, the temporary connection shall be converted into a branch of another class.

  1. All properties located within the approved city plan can be supplied with water by DEYAR, provided there is a legal building or building permit and the necessary documents are submitted to the competent department and the required costs are paid.
  2. The properties in front of which a distribution pipeline passes, are watered by branches placed mainly on their frontage, or in another location selected by DEYAR in cooperation with the owners, as specified in the relevant articles of this Regulation.
  3. Water supply to plots of land is not permitted.
  4. Connection for agricultural and livestock use is made only in the areas outside the city plan.
  5. The extensions of the water supply network for the water supply of buildings within a fully implemented city plan are constructed by DEYAR without charging the owner for the cost of the extension. The construction of the network will be carried out after the submission of a Responsible Declaration of L. 1599/86 for the time of commencement of construction work. In exceptional cases and at the request of the interested party(s), the Board of Directors of the company may approve water supply network extensions under the supervision of DEYAR and the responsibility and charge of the extension cost of the interested party(s), according to a study to be prepared by DEYAR, which will not include contractor’s benefit. After the execution of the work will be accepted by the competent Directorate and the respective invoices of the project costs, which in no case will exceed the amount of the original study, will be presented to the financial services in order to be offset against the subsequent water consumption until the expenditure is fully offset. Upon completion, the extension will become the property of DEYAR.

Connection of properties outside the city plan or outside the boundaries of a settlement to the water supply network is only for the purpose of supplying water to the property or for agricultural and livestock use. Water supply from the water supply network for irrigation purposes is not permitted.

    1. With common (domestic) branches, properties located outside the approved city plan can be watered.
    2. For each property or part of a property with a distinct use (apartment, shop, etc.), a metering device for domestic use (common) is granted, while special-purpose properties (tourist facilities, crafts, educational establishments, etc.) are supplied with special-purpose branches.
    3. In any case of water supply outside the urban plan of a residence or special purpose buildings, the granting of the branching is subject to the condition of sufficient quantities of water and after taking into account the technical and economic data of the water supply network of the wider area of the property.
    4. The location of the metering devices that will serve properties outside the plan is selected by DEYAR. If the area where the property is located is included in the city plan, DEYAR may relocate the metering devices at the owners’ expense. Also the owners are charged with the cost of any necessary relocation of the branches and metering devices for any reason, since all branches outside the plan are considered temporary due to the absence of a consolidated topographical configuration.
    5. In the event that there is no distribution pipeline in front of the property, the network is extended at the owner’s responsibility and expense, upon request and approval by the Board of DEYAR and if the competent Service confirms that there is sufficient water. The design and supervision of the extension is the responsibility of DEYAR. Upon completion, the extension becomes the property of DEYAR, which has the right to use it in the future for the water supply of other properties.
    6. Extensions of water supply networks for the water supply of individual water recipients of DEYAR in extreme branches of the network will be made if the water recipient is bound by a solemn declaration of the Law. 1599/86 that it will consume every 2-3 days, the required amount of water to ensure water quality

  1. The Municipality of Rhodes, the PLLs and the Municipality’s Enterprises, pay for the connection of their properties to the water supply network, the prescribed amounts with any exemptions provided by the applicable legislation or decided by the Board of DEYAR.
  2. The State, the Public Law Legal Entities of the State, and the Public Utility Organizations (O.K.O.), pay for the connection of their properties to the water supply network, the amounts provided for with any exemptions provided by the applicable legislation or decided by the Board of DEYAR.
  3. Individuals who operate properties owned by the above, are not entitled to these exemptions, they are obliged to sign a Consumer Contract with DEYAR and pay for the water they consume with the legal charges, as the other respective uses.

  1. The owners of properties to be connected to the water supply network must pay to DEYAR the connection fee (branching – supply) and the connection fee to the water supply network.
  2. Connection cost (supply cost) with the water supply network, is the compensation of DEYAR for the construction of the branching with the required distributor (collector), while the connection fee with the water supply network is the compensation of DEYAR for the construction of the necessary supply infrastructure (installation of metering device) of the water supply service.
  3. By decision of the Board of DEYAR approved by the Municipal Council, the prices are determined and adjusted, based on which the cost and the fee for connection to the water supply network is calculated.
  4. The cost of connection to the water supply network is paid once before the construction of the branch. The fee for connecting a property or part of a property to the water supply network shall be paid in full before the installation of a metering device connecting its internal water supply system to the branch.

1. Η δαπάνη σύνδεσης ακινήτου με το δίκτυο ύδρευσης, εφ’ όσον υπάρχει δίκτυο διανομής στον δρόμο που διέρχεται μπροστά από το ακίνητο, υπολογίζεται γενικώς για όλα τα ακίνητα, ως το γινόμενο του ημίσεως του μέσου πλάτους της οδού και της κατά το τρέχον μέτρο μέσης τιμής δαπάνης διακλάδωσης. Το μέσο πλάτος της οδού καθορίζεται από την υπηρεσία με βάση τα διαλαμβανόμενα στην επόμενη παράγραφο, ενώ η μέση τιμή δαπάνης διακλάδωσης ορίζεται με απόφαση του Διοικητικού Συμβουλίου της ΔΕΥΑΡ. Ως ελάχιστο ποσό για την δαπάνη διακλάδωσης καθορίζεται, η δαπάνη που αντιστοιχεί στην κατασκευή διακλάδωσης σε δρόμο με μέσο πλάτος 6,00 μέτρα. 2. Μέσο πλάτος οδού: Ο υπολογισμός του μέσου πλάτους οδού για την εφαρμογή της προηγούμενης παραγράφου, γίνεται ως εξής: α) Το μέσο πλάτος οδού καθορίζεται ως η μέση απόσταση των ρυμοτομικών γραμμών των οικοδομικών τετραγώνων (Ο.Τ.) που προσδιορίζουν τα όρια της οδού από την οποία διέρχεται το δίκτυο που συνδέεται το ακίνητο, στρογγυλοποιημένη προς τα πάνω στον πλησιέστερο ακέραιο αριθμό. β) Σε οδούς με διαφορετικά πλάτη κατά τμήματα μπορούν να καθοριστούν περισσότερα από ένα μέσα πλάτη οδού. γ) Στις περιπτώσεις που υπάρχει οριστικό δίκτυο αλλά δεν έχει εφαρμοστεί το ρυμοτομικό σχέδιο για τη διαμόρφωση των ορίων της οδού, το μέσο πλάτος οδού υπολογίζεται από το χάρτη του εγκεκριμένου ρυμοτομικού σχεδίου. 3. Σε εκτός σχεδίου περιοχή ή σε πλατεία εντός σχεδίου περιοχής, όταν δεν υπάρχει αγωγός διανομής στο δρόμο μπροστά από το ακίνητο, η δαπάνη σύνδεσης υπολογίζεται ως το γινόμενο του πραγματικού μήκους της διακλάδωσης και της κατά το τρέχον μέτρο μέσης τιμής δαπάνης διακλάδωσης. Ως ελάχιστο ποσό για την δαπάνη διακλάδωσης καθορίζεται, η δαπάνη που αντιστοιχεί στην κατασκευή διακλάδωσης με πραγματικό μήκος διακλάδωσης 3,00 μέτρα. 4. Ειδικά στα εκτός σχεδίου ακίνητα, το κολλεκτέρ τοποθέτησης της διάταξης μέτρησης, τοποθετείται στο πλησιέστερο ασφαλές σημείο προς το δίκτυο της Επιχείρησης, κατά την κρίση της υπηρεσίας. Ο υδρολήπτης έχει την υποχρέωση της μεταφοράς του νερού από το σημείο αυτό, έως το ακίνητό του με ευθύνη και δαπάνη του, έχοντας ταυτόχρονα την ευθύνη προστασίας, συντήρησης και επισκευής του τμήματος αυτού.

  1. The modification of the branching of the property, as well as the extension of the water supply network shall be carried out in accordance with the provisions of the relevant articles herein.
  2. The construction of the requested modification work shall be carried out by DEYAR following payment of the estimated cost, calculated in accordance with the provisions of Articles 14 and 15 hereof.

The water supply to a property is provided upon request of the owner, provided that he/she pays the Connection Fee to the water supply network, which is the sum of the Guarantee of Use of the metering device (water meter) plus the Cost for the metering device. A. – Guarantee of use of a measuring device (water meter):

  1. The guarantee for the use of the metering device constitutes an advance payment against the consumption of water and is returned by DEYAR to the beneficiary without interest, if the termination (termination or dissolution) of the water supply contract with DEYAR is requested at his request and provided that all his obligations to the Company are paid. In case of unpaid outstanding debts of the water recipient that exceed the above-mentioned guarantee, the Company proceeds to shutting off the water supply to the property, while withholding the guarantee against these debts.
  2. The State, the Municipality and their legal entities under public law are exempt from the above guarantee, provided that this is provided for by law.
  3. The water supply will not be connected to any property where the user has not paid the deposit.
  4. The amount of the guarantee for the use of the metering device is determined according to the diameter of the water meter and the use of the property supplied by it, by decision of the Board of Directors of DEYAR approved by the Municipal Council.
  5. Simultaneously with the payment of the guarantee for the use of the metering device, a Water Supply Contract (Consumer Contract) is concluded between the water user and DEYAR. The Water Supply Contract (Consumer Contract) is signed by the water user and the Company. By accepting the Water Supply Contract (Consumer Contract), the Customer accepts all the terms of this Regulation, as applicable at any time.
  6. In the event of a water recipient’s withdrawal from the property, DEYAR is entitled to deduct any outstanding debts from the security deposit. If the debt exceeds the deposit, DEYAR reserves the right to deny the consumer’s new request for water supply or to transfer the remaining debt to the water consumption account of another active contract.

B. – Costs for the measuring device:

    1. Metering Device Cost, includes the cost of materials and installation of the metering device (water meter, isolation valve, check valve, etc.) that serves the connected property.
    2. This cost is determined by decision of the DEYAR Board, based on the diameter of the water meter.
    3. In each replacement of a metering device that is made at the request of the water user, the corresponding Cost of the metering device is paid.

1. The water consumption bill includes the value of the water consumed and the various charges provided for and imposed by the applicable legislation (Law 1069/80, etc.), the Network Regulations and the decisions of the Board of Directors of DEYAR. The price of water per cubic meter depending on the use or category of water users, the minimum charge limit per measurement period (fixed), the amount of the maintenance – replacement fee for the water meter and the other charges and fees of Law 1069/80, are determined by decision of the Board of Directors of DEYAR, which is controlled and published in accordance with the law. The water consumption bill is printed or electronic or in any other form decided by the Board of Directors. of DEYAR and is issued every three months unless otherwise decided by the Board of Directors of DEYAR, based on the readings of the water meter (or based on the annual “contractual” value of the water consumed as defined in the Sewerage Regulation and the applicable pricing policy of DEYAR). It is sent to the water consumer, in the form specified in accordance with the decisions of the Board of Directors of DEYAR, who is obliged to pay it within the deadline indicated on the bill. The above applies on a monthly and not quarterly basis, to hotels and businesses with monthly billing, which mainly include businesses that consume excessively large quantities of water, especially during the tourist season. A water consumption bill is also issued when the water supply has been interrupted, with or without removing the meter ex officio, or at the request of the customer. The issuance of a consumption bill is interrupted when the owner, after settling all his financial outstanding matters before DEYAR, requests the termination of the Consumer Agreement by his application. The bill is paid at DEYAR cash desks or at authorized service stations of banks and other businesses for the collection of bills in favor of DEYAR or through online applications and banking services. In the event of failure to pay the bill on time, DEYAR may proceed to the interruption of the water supply without further notice and without bearing any liability for any damages that may arise from this interruption. From the day following the expiration of the payment deadline and until the full payment of the bill, default interest is imposed, at a rate adjusted in accordance with the respective court decisions. 2. The water supply is restored after the payment of the reconnection fee and the settlement of the bill(s) with any surcharges, or after their settlement in accordance with the current arrangements and decisions of the Board of Directors of DEYAR. The amount for reconnection of the water supply may be charged to the subject of the water supply interruption, even if for technical reasons the interruption was not possible due to water supply debt. 3. In the event that the number of unpaid invoices (quarterly or monthly respectively) exceeds four, DEYAR is entitled to remove the metering device. At the same time, it unilaterally terminates the water supply contract (Consumer Contract) and stops issuing invoices. In order to be reconnected, the water consumer must pay his debts as specified in the previous paragraph of this article and at the same time conclude a new water consumption contract (Consumer Contract), paying to the DEYAR treasury the Water Supply Network Connection Fee, which is the sum of the Usage Guarantee and the Cost of the Metering Device. 4. Any violation of a branch to which the water supply has been interrupted or the water supply of the property served by it through a branch of another water consumer is considered water theft for which a water theft fine is imposed, the amount of which is determined by decision of the DEYAR Board of Directors. In the second case, the fine is also imposed on the water consumer of the branch that supplies the water. DEYAR is entitled, in addition to the above, to exercise legal remedies against those responsible. 5. If, after the water supply, the water meter reading shows consumption lower than the limit determined by decision of the Board of Directors depending on the use of the property or the category of the water consumer, then the water consumer’s bill is issued for the corresponding minimum charge limit. The remaining funds of the bill are calculated on this amount. 6. DEYAR has the right to collect, with the water consumption bills, any kind of debts of the water consumer who unjustifiably refuses to pay. The debiting of the debts to the accounts is done in a lump sum or in installments depending on the amount of the debt and after thirty (30) days have passed since the relevant invoice was sent for payment, or the service of the final court decision. Failure to pay the water consumption bill will result in the interruption of the water supply to the property until it is paid in full.

The metering device of a property is removed: a) Upon a request by the owner to terminate the Consumer Agreement. Removal is not possible before the full payment of any debts to DEYAR or the transfer of the debts to another water meter of the same owner in accordance with the respective arrangements and decisions of the Board of Directors of DEYAR. Removal is also not possible in the event that there is an active “Consumer Agreement” with a tenant. The re-supply of water to the property is made upon the owner’s request for the installation of a metering device, the payment of the corresponding connection fee and the signing of a new Consumer Agreement. b) By the Service, if deemed necessary, for reasons related to the protection of the interests or the security of the company’s network. Reconnection is made if the above reasons are removed. Water supply is interrupted in the following cases: a) If the internal installations of the property are connected to different supplies. b) If the internal installations of the property are connected to a private water supply network or to another source and the necessary measures to protect the DEYAR network have not been taken. c) In the event of illegal water abstraction. d) If there are any overdue debts of the property that have not been settled. e) If there is a risk of contamination of the water supply by polluting substances. f) In the event of water trading. g) In the event of water supply to a building that has been definitively deemed by a decision of the competent committee by law to be arbitrary and subject to demolition, if so requested by the competent Urban Planning Service. h) In the cases determined for non-compliance with the provisions of the current Operating Regulation of the wastewater network of DEYAR. i) In any other case provided for by the provisions of this regulation and the contract between DEYAR and the water user. Emergency water supply interruption. DEYAR may, upon notice from a water user or a third party, temporarily disconnect the water supply to a property where water loss has occurred, by isolating the shut-off hydrant.

1. In the event of a change of ownership, the former owner of the watered property is required to request the transfer or dissolution of the “Consumer Contract” or the Water Supply Contract concluded with DEYAR. The termination of the Contract is not possible before the full payment of any debts owed to DEYAR or the transfer of the debts to another active Consumer Contract of the same, in accordance with the arrangements and decisions of the Board of Directors of DEYAR. 2. In the event of a change of owner, the new owner of the watered property is obliged to request the conclusion of the former “Consumer Contract” by submitting all the required documents specified by DEYAR and pay the Connection Fee as defined in Article 17. If the property continues to be watered with the existing metering device then the Connection Fee only includes the Metering Device Guarantee. 3. If the owner rents or assigns the use of his property to a third party, a “Consumer Contract” can be concluded between the tenant of the property and DEYAR. This procedure “deactivates” the “Consumer Contract” with DEYAR until the end of the lease. The tenant must submit all required documentation as specified by DEYAR and payment of the Metering Device Usage Guarantee as defined in Article 17. As soon as the tenant leaves the property, the tenant is obliged to request the termination of the “Consumer Contract” that he has concluded with DEYAR. The termination of the Contract is not possible before the full payment of any debts owed to DEYAR or the transfer of the debts to another active Consumer Contract of the same, in accordance with the arrangements and decisions of the Board of Directors of DEYAR. Once the Tenant’s Consumer Contract is terminated, the Landlord’s terminated Consumer Contract is activated. 4. The owner of the property is liable to DEYAR and full debtor of any kind of debts to the Company, by the water user who leases his property in any way or relationship if no “Consumer Contract” has been concluded between DEYAR and the lessee of his property. Therefore, they must take the necessary measures to ensure that no debts to DEYAR are abandoned when the property is returned to them after the lease. DEYAR has the right to collect the above debts from the property owner. 5. The owner and the water customer using the property shall allow DEYAR employees to enter the property for inspection or data collection. In case of their refusal, DEYAR is entitled to cut off the water supply to the property.

1. The taking of water meter readings (counting) is carried out by the competent employees of the Company or by legally authorized meter readers, at regular intervals (consumption periods) the duration of which is determined by the Board of Directors, or exceptionally when deemed necessary. Also, the taking of water meter readings may be carried out following a written or oral request by the water consumer. In the event that this request is related to a dispute over the reading recorded in the bill, the taking of the new reading (recounting) is carried out after the water consumer pays in advance the relevant expense determined by decision of the Board of Directors of DEYAR. In the event that a metering error is proven to be at the expense of the water consumer, the corresponding correction is made in the last water consumption bill and the prepaid recounting expense is refunded. 2. The indications reported on the water meter constitute proof of the consumption that has taken place. 3. The water consumer has the right to request a check of the proper functioning of his water meter. The check is carried out in an external certified laboratory, after the water consumer has previously paid in advance the inspection costs required by the laboratory. In the event that a deviation in the water meter readings is found to be at the expense of the water consumer, at a rate greater than 5%, then a corresponding reduction is made in the last water consumption bill and the water meter is replaced. At the same time, the prepaid inspection cost is refunded. The water meter is also replaced if the above-identified deviation is at the expense of DEYAR. 4. DEYAR has no responsibility if the consumption or part thereof is due to an obvious leak due to damage or other cause, in the internal plumbing installations of the water-supplied property and the water consumer is obliged to pay the value of the water recorded by the water meter. When DEYAR personnel discover a leak in an internal plumbing installation, they may immediately cut off the water supply to the property, without warning the water user, if the latter is absent at the time the incident is discovered and the water supply is cut off. The competent DEYAR employee leaves an information note at the address of the water user regarding this event. 5. In the event of an undisclosed leak in the internal installation of the watered property and if this is discovered by a competent technical employee of DEYAR, the consumption is charged by a relevant decision of the Board of Directors of DEYAR. The water user is obliged to repair it immediately, leaving the leak uncovered for five days, so that the damage can be confirmed, if this is deemed necessary by the Company. Any water consumption after the detection of a hidden leak and the preparation of the relevant protocol is fully borne by the water consumer. 6. If it is found that the water meter has stopped working or is working defectively (stationary water meter), the water consumer is charged in accordance with the provisions of the relevant decision of the Board of Directors of DEYAR. 7. DEYAR is not responsible for any damage caused by leaks in the collector area and the measuring devices, and the value of the water is charged as recorded without there being any possibility of characterizing the leak as hidden. 8. The cost of replacing a faulty measuring device is not charged to the water consumer, but is an obligation of DEYAR. However, if the water consumer requests its replacement, without presenting any damage or defect, but due to his distrust, then the expense is charged to the water consumer and is equal to the amount determined for the cost of the measuring device, in article 17. 9. Replacement of a water meter is also carried out in the following cases: a) After a period of time has elapsed, determined by decision of the Board of Directors of DEYAR, from the initial installation of the water meter. b) In the event of damage or intervention by third parties, which affects its proper and safe operation. c) In the event of loss of the water meter. d) In the event that DEYAR deems it necessary to check the reliable operation of the water meter. f) In the event of removal of a water meter, due to overdue debts.

1. The connection of a branch, in which the measuring device has not yet been installed or for any reason has been removed through any other device with the internal plumbing installation of a property at the initiative of the water consumer and without following the legal procedure, constitutes proof of water theft and is punishable by the imposition of a water theft fine and the relevant provisions of the legislation. 2. Theft also constitutes the arbitrary connection and taking of water from fire hydrants and irrigation hydrants of municipal or public gardens for a use other than that for which they have been installed and is punished in accordance with the provisions of the above paragraph. 3. In the event of deliberate intervention in the measuring device with the aim of reducing the recorded quantity of water, DEYAR shall interrupt the water supply to the property without further warning and without liability for any damage that may be caused by it and is punished by the imposition of a water theft fine. In addition, for the reduced consumption, DEYAR charges the water consumer the amount of water consumed in the corresponding quarter of the previous year, increased by 100% and reserves the right to take legal action against him. 4. The supply of water to a property other than the one supplied, unless this has been exceptionally permitted for special reasons by DEYAR, is prohibited and punishable by the imposition of a fine equal to half the fine for water theft. 5. Any intervention by the water consumer in DEYAR’s facilities (measuring devices, branches, collectors, wells, pipes, etc.) is prohibited. The intervention is prosecuted criminally, and the cost of restoring any damage is borne by the water consumer, who is charged for its restoration, in accordance with paragraph 6 of this article, while a fine equal to half the fine for water theft is also imposed. 6. Those who cause damage in any way to the facilities and networks of DEYAR are obliged to compensate the Company for its restoration as well as for the loss of income caused by it. The repair of the damage is carried out exclusively by DEYAR. After the completion of the repair, a measurement and account of the restoration and loss of income is drawn up by the service, which is sent to the person responsible for the damage for payment. If the liable party refuses to pay the above bill, a Damage Protocol is drawn up by the service, approved by decision of the General Director and legally served on the guilty party, in accordance with article 28 of Law 1069/80. After the expiry of a period of fifteen (15) days from the service, or the rejection of the objection provided for by law by court decision, the relevant claim of DEYAR may be charged to the water consumption account of the liable party. Failure to pay the bill results in the interruption of the water supply to the liable party’s property.

1. The proximity of water supply installations of any kind with septic tank systems, whether absorbent or watertight, to the Sewage network or fuel transport lines is prohibited. DEYAR reserves the right to request certifications from the appropriate Health Department and owners regarding the technical characteristics of existing septic tanks. Water customers must allow and facilitate DEYAR staff to confirm these characteristics on site in order to proceed with the water supply to properties that are not draining into DEYAR’s network. 2. It is prohibited to run Sewage pipes over water supply installations without taking precautions to protect the latter. In this case, DEYAR sets a reasonable deadline for the removal of the pipelines, after which the water supply will be disconnected. The reconnection to the water supply network takes place after the restoration of the Sewage system and at the expense of the water recipient. 3. It is prohibited to supply water to a property or to install a second or more supply, if the property is not connected to the existing Sewage system that runs in front of it, in accordance with the provisions of the DEYAR Sewage regulation and the relevant health regulations. 4. In the event of a failure of the internal hydraulic Sewage system, which is not repaired within two days of its occurrence, the water supply to the property is disconnected without additional procedures. The disconnection of water supply may be temporary or permanent depending on the compliance or non-compliance of the recipient. In cases of permanent disconnection, the water user is required to apply for its restoration and pay the relevant fees and charges to DEYAR. 5. DEYAR is responsible for the quality and generally the hygienic supply of water in the network under its responsibility and up to the point of connection on the water user’s side. 6. DEYAR may refuse or disconnect the water supply to a natural or legal person when there are reasonable indications of a risk of pollution or contamination of drinking water. 7. The use of any kind of pipes by the water users to transport drinking water from the tap to various storage areas and vice versa (tanks, tanks, cisterns, etc.) is prohibited in order to avoid any suction of water in case of a water supply interruption. For the same reason, the transfer of water through any pipes directly from public taps or supplies or fire hydrants or watering hydrants for public gardens is prohibited.

1. Any matter not mentioned in this regulation shall be regulated by a decision of the Board of Directors of DEYAR, in accordance with the provisions of article 23 par. 3 of Law 1069/80. The owners of the properties and the water consumers shall comply with these decisions. Their non-compliance shall entail the interruption of the water supply to their properties and the imposition of fines and other measures, in accordance with the relevant provisions of this regulation. 2. The validity of this regulation shall commence upon the approval of the decision of the Board of Directors of DEYAR by the Municipal Council of Rhodes, in accordance with article 23 par. 3 of Law 1069/80, as amended and in force today.