According to Decision No. 12/2024 of the Board of Directors, a fixed payment plan has been approved with the following terms:

  1. Up to 60 installments.
  2. Waiver of surcharges as follows:
    1. 100% discount for full payment in a lump sum
    2. 80% discount for 12 installments
    3. 60% discount for 24 installments
    4. 40% discount for 36 installments
    5. 20% discount for 48 installments
    6. 0% discount for 60 installments
  1. The payment plan is interest-free
  2. The payment plan is activated with the payment of the 1st installment within three (3) working days from the request.

The payment plan is automatically deleted in case:

  • The installments are paid, but the current bills are not paid on time.
  • Two (2) installments in total have not been paid.
  1. In the event the payment plan is cancelled, the customer must pay all overdue installments to reactivate the settlement and bring their account up to date. This arrangement applies once. Any subsequent delay and cancellation of the payment plan will require a new arrangement for the entire debt.
  2. The minimum installment amount is set at €50 for commercial use, €100 for hotel use, and €20 for residential and all other uses.
  3. Any arrangement is conditional upon the customer being up-to-date with the current bill.
  4. Any arrangements made under previous decisions that do not meet the conditions for non-deletion will be canceled.